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CRMize your client reach - enhance sales visibility

Multi device lead management system

Neptune IT Solutions CRM is a very sophisticated customer relationship management (CRM) framework suitable for any small and medium enterprise (SME) who wants to have process-driven sales and marketing by involving clients. Neptune IT Solutions CRM maintains robust customer database throughout sale cycle. A simple yet robust, Neptune IT Solutions CRM software platform stores all the necessary communications between sales team with customers.

Modular in nature, our CRM framework's individual modules like leads, pipeline, customers, quotation & invoice, marketing, project development, reports etc. give you flexibility to use and customise as per your requirements. Developed on 3tier architecture and web technologies, Neptune IT Solutions CRM can either be used as an individual software application on your premises or can be hosted on the cloud.

Neptune IT Solutions CRM software framework has been developed for 6 levels of user as below

The functional areas covered under our CRM are

Sales

  • Prospect management
  • Sales forecast
  • Contact management
  • Order management
  • Sales expenses
  • Profile management
 
  • Sales pipeline
  • Clients management
  • Online calendar
  • Incentive management
  • Knowledge bank
  • Comprehensive reports
 

Marketing

  • Campaign management
  • Prospect management
  • Client management
  • Online calendar
  • Marketing expense
  • Knowledge bank
  • Comprehensive reports
 
  • Lead management
  • Pipeline
  • Contact management
  • Vendor management
  • Competitor management
  • Profile management
 

Customers

  • Customer's complaints
 
  • Customer feedback